Tips & Tricks
Point your camera at the surface near your object until you see a white layer appear.
Tap on that surface to set your scanning plane, keeping your product centered inside the square.
Then, tap "Next."
You'll see a bounding box form around your object — adjust it so it fits perfectly.
When you're ready, press the red button to start scanning.
Position the camera directly above the object, keeping it parallel to the surface to achieve a true top-down view.
Move slowly and steadily around the product, following the yellow tiles while keeping the object fully visible in the frame at all times.
Do not crop or cut off any part of the object — it must remain completely on screen throughout the capture.
Once every tile is validated, adjust the box one last time if needed, then tap "Next" to confirm.
Diffused Lighting: Use a neutral even white or studio light source.
Controlled Intensity: Avoid overly bright lights to prevent "light burn" or loss of surface detail.
High Angles: Prioritize high-angle lighting that illuminates the product without appearing directly on your screen during the capture.
Block Backlight: windows or strong light sources behind the object.
Clear the Frame: Keep all lamps and stands out of the camera's view.
A still environment: make sure no one is moving around the objects during the scan.
Rich Environments: Use spaces with varied colors and objects.
Break Up White Walls: Add different color items to plain studio walls or remove white/plain studio screen.
Uniformity: Avoid plain white or solid-colored backgrounds.
Matte only: Use a non-reflective surface for accurate depth.
Textured/multi-colored/wood: Detailed or patterned backgrounds work very well.
No white/glossy: Avoid mirrored, white or reflective surfaces.
Avoid Transparent Items: Do not scan glass, clear plastic, or translucent materials.
No Reflective Materials: Avoid metallic, mirrored, or highly polished items.
Clean item: it will appear in the scan exactly as it looks in person.
Waist level position: Place the product at waist level for the most comfortable and stable scanning angle.
360° Clearance: Ensure there is enough unobstructed floor space to walk completely around the item.